At Dasinfomedia Private Limited, we are committed to delivering high-quality software development services and ensuring complete customer satisfaction. If you are not satisfied with our services, we offer a refund, provided the reasons are genuine and verified after an internal investigation.

1. Cancellation Policy

• To request a cancellation, please contact us through our official Contact Us page.

• Cancellation requests received later than 7 business days prior to the end of the current service period will be treated as cancellations for the next service period.

• Any cancellation request must include a valid reason and supporting details for our review.

2. Refund Policy

• We strive to deliver the best software solutions tailored to your needs.

• If a client is not fully satisfied with our services, they may request a refund.

• Refunds will be issued only after a thorough investigation to determine the validity of the claim.

• If the payment was made via credit card, the refund will be processed to the original credit card used at the time of purchase.

• For payments made through a payment gateway, the refund will be credited to the same account from which the payment was made.

• Refund requests must be submitted within 30 days of the service delivery date.

• Partial refunds may be considered based on the stage of project completion and incurred costs.

3. Exceptions

• No refunds will be provided for services that have been fully delivered and accepted by the client.

• Custom software development, once deployed, is non-refundable unless there is a proven defect or failure to deliver agreed-upon functionalities.

• Any third-party costs incurred by Dasinfomedia Private Limited on behalf of the client (e.g., domain registrations, hosting, or licensing fees) are non-refundable.

For any refund or cancellation requests, please reach out to our support team through our official Contact Us page with the necessary details. We appreciate your trust in Dasinfomedia Private Limited and will make every effort to resolve any concerns promptly.