Warranty and Return system is the ideal way to Manage Complete Warranty and Return Operations
Manage – Requests
- Sorting of warranty request by status, date and order
- Dashboard to showcase claim progress
- Request listing with all necessary details
General Customization Available
- Custom request form generator
- Report- warranty request by year
- Admin can also generate warranty request by selecting customer order
Manage – Requests
- Sorting of warranty request by status, date and order
- Dashboard to showcase claim progress
- Request listing with all necessary details
General Customization Available
- Custom request form generator
- Report- warranty request by year
- Admin can also generate warranty request by selecting customer order
Raise Warranty Form and Progress of Warranty
Raise Warranty Form
- Warranty details on product landing page
- Raise warranty request from order history page
- Quote request for out of warranty products
Progress of Warranty
- Warranty request history
- Progress with claim highlight in green box
- Comment module to contact shop admin
Admin define default Warranty Period and Customize System to Suit The Work Flow
Admin define default Warranty Period
- Set system wide warranty period in days/months/years
- Flexibility to define product specific warranty period
- Option to show warranty quote request link request
Customize System to Suit The Work Flow
- Set warranty status according to business logic
- Define warranty/return reasons for customer to choose from
- Customizable email template for notifications and alerts
Admin define default Warranty Period
- Set system wide warranty period in days/months/years
- Flexibility to define product specific warranty period
- Option to show warranty quote request link request
Customize System to Suit The Work Flow
- Set warranty status according to business logic
- Define warranty/return reasons for customer to choose from
- Customizable email template for notifications and alerts
Email Template customization and Daily Report
Email Template customization
- Customize email body for auto response
- Personalize email template with short codes
- Define warranty manager’s email
Daily Report
- Warranty request by month and year
- Warranty request by product
- Warranty request processing cost
Request From Generator and Request Processing view
Request From Generator
- Predefined warranty form for quick setup
- Add your own data field and type
- Adjust order of the fields
Request Processing view
- Update status of warranty request in real time
- Add notes and costing for internal use
- Comments module to collaborate with customer
Request From Generator
- Predefined warranty form for quick setup
- Add your own data field and type
- Adjust order of the fields
Request Processing view
- Update status of warranty request in real time
- Add notes and costing for internal use
- Comments module to collaborate with customer
Features
Frequently Asked Questions [FAQs]
Yes, we would be happy to demonstrate the Warranty and Return system through a web-conference at your convenience. You can view the Warranty and Return system demo by selecting your options and consulting with our experts to arrange the demo, please contact sales@dasinfomedia.com
Yes, The Warranty and Return system comes with multiple languages. The system provides 30+ Different Languages.
We’re fervent about keeping your data safe and secure. Our facilities feature stringent 24/7/365 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. Our network security system employs the latest encryption and intrusion detection and prevention technologies.
The system provides a Default Paypal Payment Gateway, The system is integrated with Our PAYMASTER plugin, so the user gets 8 different payment gateway.
Our support team is available 24/5, Monday through Friday to assist you. Visit our Support Center to contact us.
