What is Ecommerce Support System ?

Basic support for the e-business transactions are so-called E-commerce Support Systems. Ecommerce systems became standard interface between sellers (or suppliers and manufactures) and customers. E-commerce systems can be considered for systems with large geographical distribution. This follows from their nature, when they are based on the Internet.

Statistics show an increasing interest in cross-border online shopping. This is also dependent on the efforts of manufacturers and retailers to establish themselves on foreign markets. E-commerce systems allow them to do it quickly and at relatively low financial cost.


Enterprise Resource Planning

Enterprise resource planning (ERP) is a category of business-management software—typically a suite of integrated applications—that an organization can use to collect, store, manage and interpret data from many business activities, including:

  • Product planning, purchase
  • Manufacturing or service delivery
  • Marketing and sales
  • Inventory management
  • Shipping and payment

Customer Relationship Management


  • Manage inquiries using bespoke CRM.
  • Manage Lead form contact form 7
  • Increase conversion rate.
  • Manage all customer details in single system.
  • Manage sales funnel with maximum control.
  • Mailchimp newsletter integrated
warranty & return

Warranty Management System

Warranty and Return system allows customers to raise request for product return or claim the warranty for faulty product. Admin can manage and close all warranty and return request with easy to manage admin interface.

  • One click solution for product warranty and return.
  • Set specific warranty period for each product.
  • Create custome form of warranty and return.
  • Email notification for warranty and return Request.
  • Daily, Montholy, Product and Cost based warranty and return reports.
  • Option to raise quato for out of warranty products.
  • Records progress of warranty and return request till its resolved.

Stock Control System

Stock Control System is a real-time fleet-wide inventory and consumables management system available both at an individual shipboard level and at a cruise line’s headquarters, across a fleet of vessels, enabling complete constant central control of all consumables.

An Stock control system is a system the encompasses all aspects of managing a company’s inventories; purchasing, shipping, receiving, tracking, warehousing and storage, turnover, and reordering. In different firms the activities associated with each of these areas may not be strictly contained within separate subsystems, but these functions must be performed in sequence in order to have a well-run stock control system. Computerized stock control systems make it possible to integrate the various functional subsystems that are a part of the stock management into a single cohesive system.