Warranty & Return System | Innovative solutions of your Business challenge

WARRANTY & RETURN SYSTEM

Warranty and Return system plugin allows customers to raise request for product return or claim the warranty for faulty product.

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Warranty and Return system is the ideal way to Manage Complete Warranty and Return Operations

Manage – Requests

Sorting of warranty request by status, date and order
Dashboard to showcase claim progress
Request listing with all necessary details

General Customization Available

Custom request form generator
Report- warranty request by year
Admin can also generate warranty request by selecting customer order

Raise Warranty Form and Progress of Warranty

Raise Warranty Form

Warranty details on product landing page
Raise warranty request from order history page
Quote request for out of warranty products

Progress of Warranty

Warranty request history
Progress with claim highlight in green box
Comment module to contact shop admin

Admin define default Warranty Period and Customize System to Suit The Work Flow

Admin define default Warranty Period

Set system wide warranty period in days/months/years
Flexibility to define product specific warranty period
Option to show warranty quote request link request

Customize System to Suit The Work Flow

Set warranty status according to business logic
Define warranty/return reasons for customer to choose from
Customizable email template for notifications and alerts

Email Template customization and Daily Report

Email Template customization

Customize email body for auto response
Personalize email template with short codes
Define warranty manager’s email

Daily Report

Warranty request by month and year
Warranty request by product
Warranty request processing cost

Request From Generator and Request Processing view

Request From Generator

Predefined warranty form for quick setup
Add your own data field and type
Adjust order of the fields

Request Processing view

Update status of warranty request in real time
Add notes and costing for internal use
Comments module to collaborate with customer

Download Complete Module List

Frequently Asked Questions [FAQs]

How many types of payment does the system support?admin2023-12-13T08:54:12+00:00

How many types of payment does the system support?

The system provides a Default Paypal Payment Gateway, The system is integrated with Our PAYMASTER plugin, so the user gets 8 different payment gateway.

Have more questions?admin2023-12-13T08:54:32+00:00

Have more questions?

Our support team is available 24/5, Monday through Friday to assist you. Visit our Support Center to contact us.

Have more questions?admin2024-01-09T12:33:05+00:00

Have more questions?

Our support team is available 24/5, Monday through Friday to assist you. Visit our Support Center to contact us.

Can I check a demo of Real Estate Management System?admin2023-12-13T08:52:24+00:00

Can I check a demo of Real Estate Management System?

Yes, we would be happy to demonstrate the Warranty and Return system through a web-conference at your convenience. You can view the Warranty and Return system demo by selecting your options and consulting with our experts to arrange the demo, please contact sales@dasinfomedia.com

Does Warranty and Return system support multiple languages?admin2023-12-13T08:53:26+00:00

Does Warranty and Return system support multiple languages?

Yes, The Warranty and Return system comes with multiple languages. The system provides 30+ Different Languages.

Is my data safe?admin2023-12-13T08:53:45+00:00

Is my data safe?

We’re fervent about keeping your data safe and secure. Our facilities feature stringent 24/7/365 security with video monitoring, biometric access, and advanced fire, flood, and theft monitoring systems. Our network security system employs the latest encryption and intrusion detection and prevention technologies.

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